Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

Click here for the Mac version

Additional Webinar Added Jan 19 2pm EST

If you haven’t yet attended one of our webinars reviewing the new Diocesan.com website and updated bulletin submission process, there’s still time to join us.

Because the bulletin submission process has changed, attending a webinar is strongly recommended to ensure you’re familiar with the new functionality ahead of the website launch on Thursday, January 15. These sessions provide a guided overview of the updates and highlight what’s new and where familiar tools are now located.

To accommodate additional schedules, we’ve also added an extra webinar on Monday, January 19.

Click here to signup for the Monday webinar

We look forward to showing you the new site and helping make the transition as smooth as possible.

God Bless,
The Diocesan Team

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