Knowledgebase
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myParish App
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Getting Started
- How do I enter the staff directory?
- How do I sign into the Admin site?
- How do I enter Mass and Confession times?
- How to navigate the main menu?
- (User) How do I get the myParish app on my phone?
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FAQs
- Can I have multiple administrators?
- (User) Why do you need my birthday?
- What is Single Sign On (SSO)?
- (User) Why can’t I log into online giving?
- (User) Do I need an account?
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How-To
- (User) How do I reset my password?
- (User) How do I view a different reading?
- How do I list our on line giving?
- How do I create groups?
- (User) How do I join a group?
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Troubleshooting
- Why can’t I send a message?
- I am having trouble signing in. What should I do?
- Why can’t I save my changes on the admin page?
- Why won’t my bulletin load?
- (User) I can’t log in. What do I do?
- Pricing/Billing
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My Account
- Do I have to have an account to use myParish App?
- How do I change my password?
- Can I change the email address for my account?
- Why does the account ask for my birthday?
- Do I really have to scroll back one month at a time to set my birthdate?
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Getting Started
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Evangelus
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Getting Started
- How do I send a message with Composer?
- How to add a New Group
- Logging in and Navigating the Dashboard
- How do I add members into Evangelus?
- What is an Organization Admin?
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FAQs
- Are there any Analytics for groups and messages?
- How long does it take to get started with Evangelus?
- When I add/import a member, what happens?
- Can members reply to a message? Who sees the replies?
- Can my ministries use Evangelus for their members?
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How-To
- How to make a Parent/Sub Group
- How to Disable a Group
- How to respond to a reply from a message
- How to post to my website
- How to connect to Twitter
- Troubleshooting
- Pricing/Billing
- My Account
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Member FAQs
- How do I register?
- How do I text to Join?
- Do I need to register?
- How do I unsubscribe?
- How Do I reply to a message?
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Getting Started
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Camino
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Getting Started
- Support email and phone number
- Navigating the main menu
- Reports Walk Through
- Formation Walk Through
- How to create a new role in Camino
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FAQs
- Can I move a member of one household to another household?
- Can I merge together duplicate households and members?
- Can I email directly out of Camino?
- What does “exclude from tax receipts” do?
- How do I reset a user’s password?
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How-To
- How to post sacraments in bulk
- How to attribute a Loose Contribution to a Household or Community Member
- How to Import Online Giving (All Others)
- Import Online Giving with Vanco AutoConnect
- How to add new Community Member
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Troubleshooting
- Why, in my report, is some information missing for a household, but not others?
- What do I do when my search for a household or community member in a Batch Contribution is not returning a result?
- How do I set up remote assistance?
- When should I call support?
- I am having trouble signing in. What should I do?
- Pricing/Billing
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Getting Started
1-800-994-9817