Ryan, it was great to meet you. Let me know if you have any questions.
To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.
Click here for the Mac versionRyan, it was great to meet you. Let me know if you have any questions.