Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

Click here for the Mac version

Diocesan Webinar Series: Microsoft Publisher Group Trainings

Diocesan Webinar Series: Microsoft Publisher Group Trainings

On October 1st, Microsoft Publisher will no longer be supported.  Whether you’ve already begun the switch, are just getting started, or haven’t begun yet, we’ve put together a comprehensive collection of resources to help you with this transition.

Beginning August 3rd, we will host daily group training for Affinity and Canva.  In these training sessions, we will cover:

  • Getting started with the program of your choice
  • Building and editing your bulletin from a template
  • Working with text, images, and common bulletin elements
  • Ways to make the transition as seamless as possible
 

Canva
  • Wednesday, September 2 at 10:00 AM
  • Thursday, September 3 at 2:00 PM
  • Wednesday, September 16 at 10:00 AM
  • Thursday, September 17 at 2:00 PM
  • Wednesday, September 23 at 2:00 PM
Affinity
  • Tuesday, September 1 at 10:00 AM
  • Tuesday, September 8 at 2:00 PM
  • Wednesday, September 9 at 2:00 PM
  • Thursday, September 10 at 10:00 AM
  • Monday, September 14 at 2:00 PM
  • Tuesday, September 15 at 10:00 AM
  • Monday, September 21 at 10:00 AM
  • Tuesday, September 22 at 2:00 PM
  • Thursday, September 24 at 10:00 AM

Feel free to attend multiple sessions or forward this to your bulletin designers.
All times Eastern Standard Time

 

Register Now

 

In addition to our group trainings, we’ve also put together a resource page with everything you would need to get started with Affinity, including:

  • Instructions for downloading and installing Affinity
  • A step-by-step guide for converting or creating your bulletin
  • How to create a print-ready PDF to send to Diocesan
  • Solutions to common troubleshooting issues
  • A comprehensive list of Affinity keyboard shortcuts

And remember, if you need additional assistance, our support staff are always happy to help.

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