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Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

Remote Assistance
Click here for the Mac version
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When should I call support?

Updated

5-10 minute rule, if you cannot solve your issue within 5 to 10 minutes, call support at 1 (800) 994-9817 or email camino@diocesan.com

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