Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

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How to navigate the main menu?

Once logged into the admin site there are several tabs running across the top of the screen; Church, Messages, Events, Directory, Homilies, Groups, and Analytics. These tabs allow you to access different parts of the app that you may be in need of. The three horizontal lines will allow you to access the menu side bar so you can access different Diocesan products.

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