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Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

Remote Assistance
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How do I create a message?

Posted
Updated
ByWes Murch

The messages feature of the app is the most important and impactful feature of the myParish app.

  1. Go to the Messages tab of the admin site
  2. Click create message
  3. Enter your message text
  4. Click on the grey field for Publish date and use the 3 step drop down menu system to choose the date and time for the message to be sent
  5. Add a web link to the URL Link field if you would like. It must be the full web link including the http or https. The best thing to do is to open the web link in another browser window, copy the link, and paste the link into the URL Link field.
  6. Add a Reply Email if you choose. Otherwise replies will be directed to the Response email listed on the church page of your admin site.
  7. Almost always you want to select Yes for the Send Push Notification
  8. Select a Message Category
  9. Click Create Message
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