Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

Click here for the Mac version
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How do I load a homily?

In many cases we can automate the homily upload process. In the case that we can not automate the process log into your app admin site and choose Homilies, click create homily, give it a title, paste in your web link, choose the date and time for the homily, and click Save Homily. If you are not seeing your homily in the homily button of your app let us know. We may need to reformat your button to accept your manual uploads. It is also good to know that the homily feature will accept your homily in any format; written, audio, or video.

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