Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

Click here for the Mac version
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(User) I can’t find my parish. How come?

When you downloaded the myParish app if you allowed the location setting to be turned on the app will find the 10 or 15 churches that use the app that are geographically closest to you. You can also use the search bar. If you do this do not use the church name as a search criteria, it is too broad. Use the city or zip code of the church instead. If you still can not find your church it is most likely because your church does not subscribe to the myParish app. Please feel free to share the myParish app with the parish staff, we would be happy to get them set up!

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