FAQs
We are here to help!

Where To Start
What to expect?
You can expect to be listened to. We listen and do our best to serve you to help you increase your online presence.
When is it time to get a new website?
– Technology evolves fast. If your website is three to five years it maybe time to start planning on when you can update your website. If it is older than five years – look at your website on your phone. Does everything show up or look good?
– Do you have a new mission, brand, or are you a part of a clustering parish group?
– Is your site easy to navigate?
– Are you trying to connect with young families in your area or to grow the size of your congregation?
If you answered “yes” to any of the questions listed above, it maybe time to look into getting a new website.
What kinds of organizations do you build websites for?
We specialize in Catholic Diocese, Parish, and School websites. However we are able to serve your website needs.
Are there ways to get discounts or to bundle and save?
Yes! Our Bulletin services and other digital products give our parishes ways to save.
What are my responsibilities?
Since we partner with you, we will need approvals at a few stages in the website creation. We offer help in reorginizing your website as well.
Why get a new website?
Its important to have a plan on how to use your new website. A new website will be a tool to help you accomplish communnication tasks that will support the pursuite of your goals.
Pricing and Timeline
What to expect?
Our prices are geared for Catholic Parishes who are committed to growing their online presence. We understand the struggles parishes and schools are facing today.
Our timelines have the possibility to be fast. We partner with you and move as fast as you want to go.
What if I need a new website ASAP
We offer a Rush Service which allows you to skip the queque line.
How do I pay?
We send an invoice to your parish for you to pay in which ever method, check or card, that best works for you.
One-time cost or annual?
Our website is normally billed as a one time purchase. If you need us to sperate the cost into multiple payments, that can be an option.
There is an annual cost for hosting your website and domain.
Pricing
Our standard Hybrids are 4k before bundle discounts from our other products.
Our Custom Websites are more money, however, we will need to get an idea of your orginiszation’s need before we can send a price.
Our Custom Websites are more money, however, we will need to get an idea of your orginiszation’s need before we can send a price.
How do I get a quote?
Contact us!
You can reach out to Alan Snodgrass to get started. asnodgrass@diocean.com
What to Look For In Choosing A New Website
What features do I need in a New Website?
– Easy form builder?
– Powerful but intuitive editor?
– Beautiful and easy-to-navigate homepage?
– Tech Support?
– Is it mobile-friendly without having to do extra editing?
– Can I see analytics?
How does the website look?
A website’s overall design and function matter greatly. Look for a website that will help you stay organized and stay relevant.
Editing the website
Make sure you will be able to maintain and keep your website looking attractive and up-to-date. More importantly, your time is valuable. Make sure you can easily edit your website quickly.
Mobile Friendly
Look for a website that looks and functions well on mobile and other devices. Be mindful of companies that have two editors, one for desktop and one for mobile.
Content On Your Website
How do I get good Pictures?
There are many ways to get good pictures.
– You can hire a professional
– You can reach out to a local college or a graduate from your youth ministry program
– There may be talented members in your community who would be happy to help!
– There are some stock image sites available that allow you to use their images
What do I do if my content is out of date?
No worries! There are a few ways you can easily update your content. If editing your current website is the problem, you can edit your content or create new content in different types of documents before we migrate content or you can edit your content after we have migrated and trained you how to edit your website.
What if my old website is disorganized?
We offer our help with organizing your content, pairing down phrases in your menu, and having creative homepages that can help keep a flow to your website.
How can I make my website attractive to visitors?
Having good content is key. What makes good content? Use stories to share why your parish is a good place to call home this side of heaven, show happy faces enjoying your events, and use language that people who do not have a theology degree can understand.
What if I don’t have a website?
No worries, everyone needs to start somewhere!
Does Diocesan create content?
Yes, but you will need to go with our subscription plan or pay for the labor as you need it.
Is there a limit to how many pages, posts, or media I can have on my website?
No, there are no limits.
Pro tip* it is helpful to delete pages, posts, and old images that are no longer relevant. It helps keep the editor side of your website clean and can even help with load time.
Can I have a video, embedded link from YouTube/Vimeo/etc, or live stream on a new website with Diocesan? Yes!
Yes!
Hosting and Support
What is hosting?
Hosting is the service of maintaining your website’s connection to the server, which is what allows your website to exist on the internet.
Our hosting also includes Tech Support services.
Can I cancel or transfer?
Yes, it would be your website to do with as you please.
If there is anything we can do to serve you, please let us know!
How does support work?
You can call or email our support team and you will be connected to a real person who will help you solve whatever problems may arise.
How much storage do I get?
There are a few plans:
5GB of storage & 10GB of Bandwidth for one or two websites
10GB of storage & 20GB of Bandwidth for one or two websites
Diocese Package
Diocese Package +
Do you keep the sites up to date?
We keep the theme, code, WordPress system, and any plugins updated. We do not update content unless requested by you.