We are looking for a bilingual (English/Spanish) full-time administrative assistant to provide clerical support to our sales staff and customers. This position is responsible for processing customer orders submitted by sales staff, preparing invoices, and inputting data into our database in addition to other general office duties.
This is an in-office position only at our Orlando office, Monday – Friday, from 9-5:30.
Daily Responsibilities
• Process accounts and incoming payments.
• Prepare customer invoices.
• Verify discrepancies and resolve customer billing inquiries via phone and email.
• Update customer records in our billing system.
• Preparing reports and assisting sales staff with customer questions and processing.
• Perform other duties as necessary in support of business objectives.
Requirements
• Must be fluent in English and Spanish
• Ability to communicate clearly and professionally via telephone and email.
• Strong teamwork, communication, and problem-solving skills.
• Accuracy and attention to detail.
• Aptitude for numbers.
• Ability to accurately perform record-keeping tasks.
• Data entry and word processing skills.
• Prior experience working in an office environment.
• Well organized.
• Authorized to work in the United States without sponsorship.
• Reliable attendance is required.
Benefits
• Medical and Prescription coverage.
• Dental and Vision Insurance.
• Supplemental Life insurance for self and dependents.
• Company Paid Basic Term Life insurance for self and dependents.
• 401K with Company Match.
• Paid Vacation, PTO, and Company holidays.
Physical Requirements
• The physical demands described here are representative of those that must be met to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the following abilities are regularly required: standing, sitting, talking, hearing, reaching, stooping, and using hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting and carrying items up to 30 pounds may be required on occasion.
We are looking for a bilingual (English/Spanish) full-time administrative assistant to provide clerical support to our sales staff and customers. This position is responsible for processing customer orders submitted by sales staff, preparing invoices, and inputting data into our database in addition to other general office duties.
This is an in-office position only at our Grand Rapids office, Monday – Friday, from 9-5:30.
Daily Responsibilities
• Process accounts and incoming payments.
• Prepare customer invoices.
• Verify discrepancies and resolve customer billing inquiries via phone and email.
• Update customer records in our billing system.
• Preparing reports and assisting sales staff with customer questions and processing.
• Perform other duties as necessary in support of business objectives.
Requirements
• Must be fluent in English and Spanish
• Ability to communicate clearly and professionally via telephone and email.
• Strong teamwork, communication, and problem-solving skills.
• Accuracy and attention to detail.
• Aptitude for numbers.
• Ability to accurately perform record-keeping tasks.
• Data entry and word processing skills.
• Prior experience working in an office environment.
• Well organized.
• Authorized to work in the United States without sponsorship.
• Reliable attendance is required.
Benefits
• Medical and Prescription coverage.
• Dental and Vision Insurance.
• Supplemental Life insurance for self and dependents.
• Company Paid Basic Term Life insurance for self and dependents.
• 401K with Company Match.
• Paid Vacation, PTO, and Company holidays.
Physical Requirements
• The physical demands described here are representative of those that must be met to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the following abilities are regularly required: standing, sitting, talking, hearing, reaching, stooping, and using hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Light to moderate lifting and carrying items up to 30 pounds may be required on occasion.
Diocesan is looking to add an additional position to our customer support division. This position is responsible for a wide range of duties including managing incoming calls, serving as the first point of contact for clients and assisting the support staff. This is a full-time position, Monday-Friday located in our Byron Center office.
Responsibilities
- Serve as an initial point of contact for current and future clients.
- Receive and route incoming phone calls on a multi-line phone system.
- Create new job tickets from incoming calls and email.
- Assist support staff with onboarding of new clients.
- General administrative tasks.
Skills & Qualifications
- Professional demeanor with strong interpersonal skills.
- Strong computer skills. With experience using software such as Microsoft Office, Google Suites, web-based email and CRM or ticketing software.
- Above average level of verbal and written communication.
- Ability to demonstrate a “customer first” attitude at all times.
Benefits
- Medical and Prescription coverage.
- 401K with Company Match.
- Life insurance for self and dependents.
Physical Requirements:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the following abilities are regularly required: stand, sit, talk, hear, reach, stoop, and use hands and fingers to operate a computer, telephone, and keyboard.
- Specific vision abilities required by this job include close vision requirements due to computer work.
- Light to moderate lifting and carrying items up to 30 pounds may be required on occasion.
About Diocesan
We are the leading provider of Catholic communication solutions serving the Church’s growing needs. We have served the Catholic Church with distinction for over 63 years. We have offices in Austin, Tx., Orlando, Fl., Columbus, Ohio, Grand Rapids, Mi. and Harrisburg, Pa. Our innovative product line has us poised for even faster growth to serve the changing needs of the Church as they enter the digital communications age.
In addition to the benefits above of Medical Health Insurance with Prescription Coverage, Term Life Insurance, STD and LTD Insurance, and 401 K Plan, we offer a fun, family atmosphere being a service provider to the Catholic Church concentrating on their communication needs.
If you are ready to work in a busy, collaborative environment, please contact us so that we may have fun and share success together!
Diocesan is seeking an outside sales representative, responsible for developing advertising sales with small to midsize businesses. In addition, you will be responsible for maintaining and developing ongoing relationships with current advertisers and Churches across the region.
Responsibilities
- Generate and develop new customer leads to increase revenue.
- Build and foster existing relationships with current advertising clients.
- Actively work to achieve weekly and monthly sales goals.
- Create positive rapport with Catholic Churches in an effort to solidify DIocesan’s relationship in the community
Qualifications
- Coachable with a strong work ethic.
- Availability to travel overnight on a regular basis.
- Basic computer knowledge is a must.
- Professional demeanor and ability to effectively communicate in person, over the phone, and through email.
- Bilingual skills are a plus.
- Comfortable working in the Catholic Church environment
- Valid Driver’s License
Benefits
- Medical, dental, optical, and prescription coverage.
- Life insurance for self and dependents.
- 401K with company match.
- Paid training.
- Automobile allowance.
This is a full-time position involving weekly travel to surrounding cities and communities. This is a commission-based position with great earning potential. A successful candidate will possess superior organization skills, and be driven by the challenge cold call sales presents. The opportunity to grow in the business and advance into management level positions certainly exists.
About Diocesan
We are the leading provider of Catholic communication solutions serving the growing needs of the Catholic Church. We have served the Catholic Church with distinction for over 63 years. With offices in Austin, TX., Orlando, FL, Columbus, OH, Grand Rapids, MI., and Harrisburg, PA we are able to provide products to the entire country. Our innovative product line has us poised for even faster growth to serve the changing needs of the Church as they venture deeper into the digital communications age.
We are looking to add a graphic artist to our marketing department. A qualified applicant should have experience or education in graphic design, exhibit strong design fundamentals, and have excellent communication skills and a positive attitude. Also, be able to execute on creative direction from concept through completion for all marketing and design initiatives. This position would be part of a marketing team responsible for creating materials that promote Diocesan in print, web, social, mobile, and retail products for Catholic parishes. Much of this position will be dedicated to producing assets to continue growing the new Diocesan Library of Art (diocesan.art). Please include a link to your portfolio/website or send samples of your work.
This is a full-time, salaried, position working in-house and online with our other staff members in a team environment.
Skills & Qualifications
- Required: Proficiency with Adobe Products (Photoshop, Illustrator, InDesign)
- Additional design software and WordPress knowledge would be beneficial.
- Ability to create/update graphics and designs with minimal support.
- Problem solver with attention to detail and strong organizational skills.
- Desire to learn new design methods and grow skillset.
- Above average level of verbal and written communication. With the ability to demonstrate a “customer first” attitude at all times.
Benefits
- Medical and prescription coverage (Dental and Vision optional).
- 401K with Company Match.
- Life insurance for self and dependents.
- and more
1-800-994-9817