Why, in my report, is some information missing for a household, but not others?
Go through these options that are typically the answer to this common issue
- The Preview tab has missing information
- Typically if the field is blank that’s because the field is blank in Camino whether it be first name, mailing address, or check number
- Always double check Camino to make sure that the information is entered into Camino
- Check your reporting criteria. Make sure you are not exluding the information that you are attempting to report on
- After these steps if the information is in Camino and does not appear in the report, contact support 1(800)994-9817 or at camino@diocesan.com
- Typically if the field is blank that’s because the field is blank in Camino whether it be first name, mailing address, or check number
- My generated document has missing information
- Check the preview tab and ensure that the value appears there
- If the value appears in the preview, but not on your document
- Redo the mail merge, ensuring no extra spaces are in front or behind the field you are pasting in
- Be sure to SAVE and close the document and be sure to re-upload the document to Camino
1-800-994-9817