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Remote Assistance

To provide the best possible service and resolve your issue efficiently, a support technician may need to view your computer screen exactly as you see it. If needed, our support staff will ask you to click the Remote Assistance button to launch the remote viewer and will guide you step by step through the simple process of connecting.

Remote Assistance
Click here for the Mac version
  1. Home
  2. Knowledge Base
  3. myParish App

myParish App

  • Getting Started
    • How do I enter Mass and Confession times?
    • How do I enter the staff directory?
    • How do I sign into the Admin site?
    • How to navigate the main menu?
    • (User) How do I get the myParish app on my phone?
    View All...
  • FAQs
    • Can I have multiple administrators?
    • (User) Why do you need my birthday?
    • What is Single Sign On (SSO)?
    • (User) Why can’t I log into online giving?
    • (User) Do I need an account?
    View All...
  • How-To
    • (User) How do I reset my password?
    • (User) How do I view a different reading?
    • How do I list our on line giving?
    • How do I create groups?
    • (User) How do I join a group?
    View All...
  • Troubleshooting
    • Why can’t I send a message?
    • I am having trouble signing in. What should I do?
    • Why can’t I save my changes on the admin page?
    • Why won’t my bulletin load?
    • (User) I can’t log in. What do I do?
    View All...
  • My Account
    • Do I have to have an account to use myParish App?
    • Why does the account ask for my birthday?
    • How do I change my password?
    • Can I change the email address for my account?
    • Do I really have to scroll back one month at a time to set my birthdate?
    View All...
  • Pricing/Billing
    • Are there any hidden fees?
    • How much does myParish app cost the parish?
    • How much does myParish app cost parishioners?
    • When will I be billed for myParish app?

Help Desk

Can’t find what you’re looking for? Send us a message.

Pricing/Billing
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